Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We supply a 1–hour response guarantee with all of our Linux website hosting packages, which means each individual help inquiry you send is going to be responded to in only 60 minutes maximum. Our support crew members are educated to very fast take care of any case and to present you with prompt information on any concern that you could have.

  • Top quality support service

  • A Top–quality Support Service

  • Our help and support service is delivered by a crew of competent employees who’re ready to reply to your request in a timely manner. You can speak with the tech support crew by opening a support ticket from your Web Site Control Panel or by submitting us an email. On working days, you may also contact us on the phone or use the live chat solution.

  • Intuitive help center

  • An Intuitive Help Section

  • Midas 1 Hosting’s Control Panel presents a substantial know–how base that’s incorporated into all sections. In each area, you will find a Help control key which will load for you a selection of step–by–step courses on how to take advantage of a specific option or carry out a selected action. Additionally, we have prepared short training movies that will help you get a better idea of the Control Panel’s interface.