Support and Help Channels
A 60 minutes Inquiry Reply Warranty
Our group of technicians will try their best to reply to your assistance tickets in about 1 hour. If, however, the situation you have come across calls for some help from the Admin =Dept,= we are going to address the ticket to the administrator on shift and will post a note to inform you.
Top–class Customer Help Service
We are on line for you day and night to provide you with help and customer support as well as to aid you with any issue that you could have as you are controlling your virtual server. We will assist you with all installed in advance software packages, plus your Operating System, server administration panel (based on the VPS type) and the Web Site Control Panel made solely by our company.
An Intuitive Help Zone
In the Web Site Control Panel that is included 100% free in your virtual server, you will find an educational Help section, which includes all you should be informed on when maintaining your sites and applications. We have included a wide selection of how to content articles and video training that present the basic site maintenance responsibilities in an easy to read form.