1 hour ticket response
We are focused on delivering a swift and adequate reply to every support ticket sent by a user. Our expert help desk support staff members will examine your question and will offer you the most effective option. We offer a 1–hour response time guarantee for all customer support tickets. Actually, the average response time has proven to be twenty minutes.
A Premium–Quality Help Desk Support Service
We have a team of web hosting support technicians who will be happy to respond to all your inquiries anytime you are in need of support. Almost all our client service staff members have many years of experience in the Linux website hosting industry, which suggests that you can always count on quick and adequate answers to your inquiries.
An Easy–to–Browse Help Section
Included in the Web Site Control Panel is an easy–to–browse Help Center section, which includes different sources of information. You can browse through a constantly updated knowledge base featuring web hosting account administration articles and website management articles, check our educational video tutorials or browse the F.A.Q. repository.