Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center Section

  • In the Web Site Control Panel you can find an exhaustive Help Center section offering various educational articles and regularly asked questions. They are contributed by our support team of accomplished technicians. Just type in your question and our intelligent system will provide you with the most suitable answer.

  • Top quality support service

  • Educational Videos

  • We have compiled a collection of step–by–step video tutorials that detailedly explain how you can rectify a common problem connected to your Linux website hosting account. You will find the how–to videos in the Help section.

  • Intuitive help center

  • A 1–Hour Ticket Response Time Guarantee

  • We back up all semi–dedicated servers with a 24x7 client care service and a sixty–minute response guarantee. Our professional technical support engineers will be available 24–7–365 to respond to your enquiries and to troubleshoot any problem that you could run into. Simply send a customer support ticket from the Help Center section and we’ll respond back to you in a jiffy.