A 99.9% Server Uptime
We have set up our website hosting system using dependable hardware components and significantly customized software. Our admins have installed a customized version of SELinux on all our hosting servers in order to guarantee the highest level of protection and stability. We’ve added several distributed denial–of–service protection devices along with highly effective firewall programs to make sure our network is impenetrable and secure.
Our Linux website hosting packages offer a 99.9% server uptime guarantee. And no matter which datacenter you select, our uptime guarantee stays unchanged.
A 99.9% Network Uptime
If you’d like to supply a premium–quality hosting service, you can rarely trust the default network configuration in a datacenter. We have built our own custom network to ensure a faster–than–light connection speed with the outside world.
And thanks to this, irrespective of which datacenters you choose: our US data center, our UK data center, in our data center FI, in our Eastern Europe data center or our AU data center, you will enjoy a guaranteed 99.9% network uptime. And this guarantee applies to all web hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, when it’s your hard–earned cash at risk, you cannot feel truly secure. That’s the reason why, with all our cloud hosting packages our company offers a 30–day money–back guarantee. In the event that you don’t feel content with our web hosting service or if you would like to use a more robust web hosting solution, such as a Linux VPS hosting or even a Linux dedicated web hosting – we will give you a full refund, with no hidden costs or refund taxes.
24/7 Technical Support
In case you have a web hosting firm, your tech engineers are very important. That’s why we have punctiliously handpicked a highly knowledgeable group of customer service technicians, each with many years of practice behind his back. With their help, our company offers 24x7 support with all our hosting solutions.
And not just that, we offer a 1–hour response time guarantee. All tech support requests are responded to in under one hour and our average response time is below 20 minutes!